aee99 | Privacy Policy and How We Protect Your Data

1

Introduction

Aee99 is a trusted online gaming and Sports Betting platform for users in Bangladesh and South Asia. We believe that every user's privacy is a fundamental right. This Privacy Policy ("Policy") explains in detail how information collected through the aee99 website and mobile application is used.

Reading this Privacy Policy will tell you what information we collect, how it is used, who it may be shared with, and what rights you have over your data. By using any aee99 service, you agree to this Privacy Policy.

Applicability: This Policy applies to the aee99.pro website, the aee99 mobile app, and any of our other digital platforms. It does not apply to third-party websites or services.

2

What Information We Collect

Aee99 collects various types of information in order to register users and deliver its services. Below is a breakdown of the data categories collected:

Types of Data	Example	Purpose of Collection
Identifying Information	Name, date of birth, national ID	KYC verification and age confirmation
Contact Information	Email, mobile number, address	Account Management & Communication
Financial Information	Payment methods, transaction history	Deposit & Withdrawal Processing
Technical Information	IP address, device information, browser	Security & Fraud Prevention
Gaming Activity	Betting history, game logs, session data	Responsible Gaming Monitoring

We also automatically collect certain information such as your usage patterns on the platform, pages visited, and click history. This data is used to improve the user experience and analyze platform performance.

3

How Your Information Is Used

Aee99 uses collected data only for specific, legitimate purposes. We never use your information in ways that are unnecessary or unjustified. The primary purposes are outlined below:

For account creation, verification, and management.
To process deposits, withdrawals, and other financial transactions.
To prevent fraud, money laundering, and other illegal activities.
To provide bonuses, promotions, and personalized offers.
To provide customer service and technical support.
To monitor and support responsible gaming practices.
To fulfill legal obligations and meet the requirements of regulatory authorities.
To improve platform performance and test new features.

              Marketing Communications: aee99 may send you promotional emails or messages. You can opt out of marketing communications at any time via your account settings or by contacting support. Please note that essential account-related notifications cannot be disabled.
            

4

Cookie Policy

The aee99 platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your experience on the platform.

Essential cookies: Required for login sessions and security. These cannot be disabled.
Functional cookies: Remembers your preferences such as language and theme.
Analytics Cookies: Platform usage statistics are collected. You can opt out of these.
Marketing Cookies: Used to show personalized ads. You can opt out of these.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

5

Data Sharing & Disclosure

Aee99 never sells your personal information to third parties. However, your data may be shared in the following limited circumstances:

Payment Provider: Shared with payment partners such as Mobile Banking, Nagad, and Rocket solely for transaction processing.
Technology Service Provider: With providers of cloud hosting, cybersecurity, and analytics services.
Legal authorities: In response to court orders, government investigations, or regulatory requirements.
Business transfer: In the event of a business merger or acquisition involving aee99.

Important: Before sharing data with any third party, aee99 ensures they are bound by appropriate data protection agreements. Third parties may only use the data for the specified purpose.

6

Data Protection Measures

Aee99 uses industry-leading technology to keep your information secure. Our security infrastructure provides protection across multiple layers:

All data transmissions are secured with 256-bit SSL/TLS encryption.
Payment information is stored in compliance with PCI-DSS standards.
Two-Factor Authentication (2FA) is available for your account.
Regular security audits and penetration testing are conducted.
Automated alerts for suspicious logins or account activity.
Physical security and access control at our data centers.

              Limitations: No method of transmission over the internet is 100% secure. While aee99 takes every measure to ensure maximum protection, we cannot guarantee absolute prevention of data breaches. If you notice any suspicious activity, please contact our support team immediately.
            

7

Your Rights

Aee99 respects your right to data protection. You have the following rights:

Right of Access

You can request to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

You can request deletion of your data in certain circumstances.

Processing Restrictions

You can request that we restrict how your data is used in certain cases.

Data Portability

You can request a copy of your data in a structured, portable format.

Right to Object

You can object to your data being used for marketing purposes.

To exercise any of these rights, please submit a request to aee99 support via email. We will typically respond within 30 days.

8

Data Retention Period

Aee99 retains your information only for as long as necessary. Retention periods vary depending on the type of data:

Account information — for the full duration the account remains active and for a minimum of 5 years after closure.
Financial transaction records — retained for up to 7 years as required by law.
Gaming history — retained for 3 years for responsible gaming and dispute resolution purposes.
Communication records — retained for up to 2 years to maintain customer service quality.
Technical logs (IP, device) — retained for 12 months for security monitoring.

Once the retention period expires, data is securely deleted or anonymized.

9

Privacy of Minors

Aee99 strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If a minor has registered by mistake and their guardian notifies us, we will immediately close the account and delete all collected data.

A note to parents: If your child uses your device, make sure to use a strong password on your aee99 account and always log out after each session. The use of parental control software is strongly recommended.

10

Policy Changes

Aee99 reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, a notification will be sent to your registered email address or posted on the platform.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11

Get in Touch

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our data protection team is always ready to help resolve your issues.

Email: [email protected]
Live Chat: Connect with us directly on the platform
Support hours: 7 days a week, 24 hours a day
Response time: typically within 30 business days

Aee99's Privacy Policy